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Last updated: October 01, 2024

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This Privacy Policy describes how Study Stars (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.study-stars.co.uk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to you as the person using the Services, regardless of whether you are a client, website visitor, or another person whose data we have gathered in accordance with this Privacy Policy.

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Please read this Privacy Policy carefully.

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Changes to This Privacy Policy

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This Privacy Policy may be updated periodically for operational, legal, or regulatory purposes, as well as to reflect modifications to our practices. We will update the "Last updated" date, display the updated Privacy Policy on the Site, and take any additional actions mandated by the relevant legislation.

How We Collect and Use Your Personal Information

We gather personal data about you from a number of sources, as listed below, in order to deliver the Services. Depending on how you engage with us, we gather and use different types of information.
Apart from the particular purposes mentioned below, we might use the data we gather about you to get in touch with you, deliver or enhance the Services, meet legal requirements, enforce any applicable terms of service, and safeguard the Services, our rights, and the rights of our users or others.

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What Personal Information We Collect

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The kinds of personal data we collect about you are determined by your interactions with our site and services. The phrase "personal information" refers to any data that can be used to identify, relate to, describe, or otherwise be connected to you. The categories and particular kinds of personal data we gather are explained in the sections that follow.

Information We Collect Directly from You

You may provide us with the following information directly through our services: • Your name, address, phone number, and email address.
• Details about your order, such as your name, phone number, email address, billing address, shipping address, and payment confirmation.

• Account details, such as your password, username, security questions, and other data used to protect your account.

• Information pertaining to customer assistance, such as the details you decide to include in messages you submit to us via the Services.

You might be asked to give us specific personal information directly in order to use some of the Services' features. You have the option to withhold this information, but doing so might make it impossible for you to use or access these functions.

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Information We Collect about Your Usage

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Additionally, we could gather some information regarding your interactions with the Services automatically ("Usage Data"). We may use pixels, cookies, and related technologies to accomplish this ("Cookies"). Usage Data may include details about your device, browser, network connection, IP address, and other information about how you interact with the Services. Usage Data may also contain details about how you access and utilize our Site and your account.

Information We Obtain from Third Parties

Lastly, in order to fulfill our contract with you, we may get information about you from third parties, including vendors and service providers who may gather information on our behalf, like:

 

 • Businesses that support our site and services;

 

 • Our payment processors, gather payment information (such as your bank account, credit or debit card information, and billing address) to process your payment and deliver the goods or services you have requested.

 

        • Using online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies, we or third parties we collaborate with may automatically gather specific information when you visit our site, open or click on emails we send you, or interact with our services or advertisements.

This Privacy Policy will govern how we handle any information we receive from third parties. Also refer to the Third Party Websites and Links section below.

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How We Use Your Personal Information

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• Providing goods and services. In order to fulfill our obligations under our contract with you, we use your personal information to provide you with the Services, which include processing payments, fulfilling orders, notifying you about purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and other account-related features and functionalities. By allowing Shopify to link your account with other Shopify services that you might decide to use, we might also improve your purchasing experience. In this instance, Shopify will handle your data in accordance with its Consumer Privacy Policy and Privacy Policy.

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• Marketing and Advertising. For marketing and promotional purposes, we might use your personal information to show you ads for goods and services and to send you marketing, advertising, and promotional messages via email, text message, or postal mail. To better customize the Services and advertising on our Site and other websites, we might use your personal information. According to GDPR Art. 6 (1) (f), our legitimate interest in marketing our products serves as the legal justification for these data processing activities if you are a resident of the European Economic Area.

• Security and Fraud Prevention. To identify, look into, or take action on potential fraudulent, unlawful, or harmful activities, we use your personal information. You are in charge of protecting your account information if you decide to use the Services and create an account. It is strongly advised that you keep your password, username, and any access information private. Contact us right once if you think your account has been compromised. According to GDPR Art. 6 (1) (f), if you are a resident of the European Economic Area, our legitimate interest in protecting the security of our website for you and other users serves as the legal justification for these data processing activities.

• Communicating with You and Service Improvement. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or harmful actions. If you choose to use the Services and create an account, you are responsible for protecting your account information. You are strongly encouraged to keep your username, password, and any other access information confidential. If you believe your account has been compromised, get in touch with us immediately. If you are a resident of the European Economic Area, GDPR Art. 6 (1) (f) states that our legitimate interest in ensuring the security of our website for you and other users provides legal justification for these data processing operations.

 

Cookies

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We utilize cookies on our site, just like many other websites. In our legitimate interests to manage, enhance, and optimize the Services, we use cookies to power and enhance our Site and Services (including to remember your actions and preferences), run analytics, and gain a better understanding of how users interact with the Services. In order to better customize the services, goods, and advertising on our site and other websites, we might also allow third parties and service providers to use cookies on our site.
Although the majority of browsers allow cookies by default, you have the option to modify your browser's settings to refuse or delete cookies. Please be aware that disabling cookies will affect how you use the service and could result in some of the services not working properly, including general operation and specific features, to malfunction or cease to exist. Furthermore, blocking cookies does not totally stop us from sharing information with outside parties, such our advertising partners.

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How We Disclose Personal Information

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Subject to this Privacy Policy, we may occasionally give your personal information to third parties for legitimate purposes, contract fulfillment, and other reasons. These situations could involve: • Working with suppliers or other outside parties that handle tasks for us, such as IT administration, payment processing, data analytics, customer care, cloud storage, fulfillment, and shipping.
• With marketing and business partners to promote you and offer services. Your information will be used by our marketing and commercial partners in compliance with their own privacy statements.

• When you ask us to disclose specific information to third parties, as when you ship products or utilize social media widgets or login integrations, or when you otherwise give us permission to do so.

 

• In connection with a business transaction like a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests); to enforce any applicable terms of service; and to protect or defend the Services, our rights, and the rights of our users or others. • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

"How we Collect and Use your Personal Information" and "How we Disclose Personal Information" outline the kinds of personal information and sensitive personal information we share about users.

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Category

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Categories of Recipients

•  Commercial information like order, shopping, and customer support information; Identifiers like basic contact information and specific order and account information; Internet or other comparable network activity, like usage data

•  Geolocation information, including addresses derived from IP addresses or other technological methods

• Business and marketing partners;

•  Affiliates;

• Vendors and other third parties that carry out activities on our behalf, including payment processors, fulfillment partners, customer support partners, Internet service providers, and data analytics providers

Sensitive personal information is never used or disclosed without your permission or to infer personal traits.
We share personal information with the following parties with your consent in order to carry out marketing and advertising campaigns.

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Third Party Websites and Links

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Links to websites or other online platforms run by other parties may be available on our site. If you click on links to websites that are not under our control or affiliation, you should read their terms and conditions, including their privacy and security policies. The correctness, completeness, and dependability of the information on these websites, as well as their privacy and security, are not guaranteed by us, and we bear no duty for them. In addition to being accessible to other users of the Services and/or users of those third-party platforms, information you submit in public or semi-public settings, such as on third-party social networking sites, may also be used by us or by a third party.Except as stated on the Services, our inclusion of such links does not in any way imply our endorsement of the owners or operators of such platforms or the material found on them.

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Children's Data

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Children are not supposed to use the services, and we don't intentionally gather any personal data about them. If you are the parent or guardian of a child who has given us their personal information, you can request that it be removed by contacting us using the information below.
We have no real knowledge that we "share" or "sell" (as those words are defined by applicable law) the personal information of people under the age of sixteen as of the Effective Date of this Privacy Policy.

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Security and Retention of Your Information

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Please be advised that we cannot guarantee "perfect security" and that no security mechanism is flawless or impenetrable. Furthermore, any data you submit us could not be safe during transmission. We advise against sending sensitive or private information to us through unsecure channels.
The length of time we keep your personal data varies depending on a number of circumstances, including whether we need it to keep your account active, deliver the Services, meet legal requirements, settle disputes, or enforce any relevant agreements and rules.

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Your Rights

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You may be entitled to some or all of the following rights about your personal information, depending on where you live. These rights are not unqualified, though, and they might only be applicable in specific situations. In some of these situations, we might be able to refuse your request as allowed by law.

• Right to Know: You might be able to ask for access to the personal data we have on file about you, including information on how we use and distribute it.

• Right to Delete: You might be able to ask us to remove any personal data we may have on file about you.

• Right to Correct: You might be able to ask us to update any inaccurate personal data we may have on file about you.

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• Right of Portability: Under some conditions and with some exclusions, you might be able to request that we give a copy of the personal data we have on file about you to a third party.

• Opt-out of Sale or Sharing or Targeted Advertising: Depending on the applicable privacy laws, you may have the option to request that we not "sell" or "share" your personal information or to refuse to process it for what are known as "targeted advertising" purposes. Please be aware that depending on where you are, if you visit our site with the Global Privacy Control opt-out preference signal set, we will interpret this as a request to opt out of the "sale" or

"sharing" of information for the device and browser that you use to visit the Site.

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• Processing Restrictions: You may be able to request that we cease or limit how we treat your personal data.

• Consent Withdrawal: If we process your personal information based on your consent, you may be able to revoke that consent.

• Appeal: If we reject your request, you might be able to challenge our decision. You can accomplish this by immediately responding to our refusal.

• Managing Communication Preferences: You can choose not to receive promotional emails from us at any time by selecting the unsubscribe link that appears in any email we send you. Even if you choose not to receive them, we might nevertheless send you non-promotional emails concerning your account or previous orders.

 

You can use any of these rights as specified on our website or by getting in touch with us using the information below.
You won't face discrimination from us if you use any of these rights. Before giving a thorough response to the request, we might need to get information from you, like your email address or account details, to confirm your identity. To exercise your rights, you can appoint an authorized agent to submit requests on your behalf in compliance with the relevant laws. We will need proof that you have given the agent permission to act on your behalf before we will accept such a request, and we may ask you to personally confirm your identification. We'll reply to your request in a timely manner as required under applicable law.

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Complaints

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Please use the contact information below to get in touch with us if you have any issues about the way we handle your personal data. Depending on where you reside, you may be able to file a complaint with your local data protection authority or appeal our decision if you are unhappy with how we handled your complaint. You can do this by contacting us using the information below. A list of the relevant data protection supervisory authorities for the EEA is available here.

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International Users

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Please be aware that your personal information may be transferred, stored, and processed outside of the nation in which you currently reside. In these nations, employees, outside service providers, and partners also process your personal data.
Unless the data transfer is to a nation that has been found to offer an adequate level of protection, we will rely on established transfer mechanisms such as the European Commission's Standard Contractual Clauses or any comparable contracts issued by the relevant competent authority of the UK, as applicable, if we transfer your personal information outside of Europe.

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Contact

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Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at studystarsltd@gmail.com or contact us +44 7492 77 34 52